They Wrote:
From: No Reply FBG [mailto:no-reply@fbginternet.com] On Behalf Of Technical
Sent: 25 July 2011 14:32
To:
Subject: RE: In response to your review center comment.
Dear Mr Bray,
Your case has been handed over to our lawservicesdept.com who we have instructed to take legal action against you in relation to Slanderous comments made. Please keep all correspondence with lawservicesdept.com as we will not longer be handing any further action.
FBG Internet
37th Floor
One Canada Square
Canary Wharf
London
United Kingdom
E14 5DY
www.fbginternet.com
For technical support please visit : www.the-technical-guys.com
Slanderous comments? Where were you educated? Altringham? Ah ha! Yes Altringham where you are located, not in a Regis office in Canary Wharf as it says on your website, and ine the auto sig of this email. Do you know what the definition of Slander is?
Here this might help
“slander n. oral defamation, in which someone tells one or more persons an untruth about another which untruth will harm the reputation of the person defamed. Slander is a civil wrong (tort) and can be the basis for a lawsuit. Damages (payoff for worth) for slander may be limited to actual (special) damages unless there is malicious intent, since such damages are usually difficult to specify and harder to prove. Some statements such as an untrue accusation of having committed a crime, having a loathsome disease, or being unable to perform one's occupation are treated as slander per se since the harm and malice are obvious, and therefore usually result in general and even punitive damage recovery by the person harmed. Words spoken over the air on television or radio are treated as libel (written defamation) and not slander on the theory that broadcasting reaches a large audience as much if not more than printed publications.”
You see for something to be slanderous it needs to be untrue and Spoken. No What you mean is libel (written defamation) and not slander, which it isn´t because everything written is true.
Nothing I have posted online is untrue, lets face it half of it which (which you wrote) might be loaded with bullshit, but I have not written anything “slanderous”. Once again, if you disagree get the genius lawyers at legal services department to sue me. I am still waiting, I mean come on. It has been nearly a week and no law suit has materialised.
The comment put on the review center by Law Services Department acting on behalf of FGB Global is Libel however – and I quote: “and we advise not to have any dealing withmy company or you may end up out of pocket”. (They mis-spelled the name of the company by the way. If you are out to defame someone, try to at least spell the company correctly).
Oops- there´s an own goal for you. I would get up and walk over to the desk of the guy at law services department and give him a slap on the head for that one, because as you and I both know... you (FBG Interent, Facebook Global and New Approach Marketing and Law Services Department are one and the same in my opinion). Whilest technically I coul d sue you for that one, well Law Service Department anyway, I have just about as much intention of following up on all legal threats as you. Ie None. No what i preffer to do is tell the truth and exposes you for what you really are.
Here come the big guns....
That would be the same Law services Department I have just be discussing with a newspaper journalist who has already picked up the story too so expect some excellent publicity in the national press. Seems consumers do have a voice. Now you might be thinking at this point? What the?! What did we do so wrong? Why is this happening to us? Well in fairness I did give you plenty of fair warning, you had a choice, you made it. You reep what you sow.
As for me, I am still very happy to write about FGB Internet, and the Facebook Global service (fb-global.com) I received so others can find out what they are getting into if they sign up with FBG Internet. The journalist has already uncovered some seriously shocking stuff about your former operation here:
Yes it is in Dutch, seems like your rip off reach is all over the place.
Now I do hope you forward this onto Andrew Armstrong (not his real name) the Managing Director for FBG Global, FBGinternet because if genuinely cares there is some good advice to follow.
The tragedy is, that if you actually delivered on your promises, and ran facebook advertising campaigns for consumers that did not rip people off (90% mark-ups?). You could provide a valuable service. You could actually positively contribute to peoples lives and businesses. You would not need a guy to chase invoices and threaten and intimidate people with talk of legal costs. People would not dispute fees or the customer service.
If you did not blatantly lie to your customers by saying the stats reports are not available until you are 3 weeks into the campaign “because of the reporting software fbg internet uses” life could be so different for you.
Now why did you (Steve the Technicall guy...real name.. who knows) tell me it take 3 weeks to generate a report? (Facebook delivers them in 24 hours usually with in minutes).
Answer: I the FBG Internet Customer had less time to consider cancelling with in the agreed terms of your heavily biased contract. You see you actually only gave me 3 days to act from delivering the stats report to the cut off point for the contract, because I note you are not given a month, you have to cancel with you guys in writing before the month is up which was enough time for me (I knew in less than 30 seconds I had been done over) but others not so on the ball, and I am assuming the majority of people who sign up fall into that category) then have to shell out another €350 euros for a €33 service or face a torrent of legal threats off the goons are Law Services Department (Registered a few months ago – hosted on the same server – no real legal threat at all. Unless you have actually broken the contract (which I am please to say we have not).
Is it really true that you charged someone €40 for a fee listing on google maps? Because according to the article in the national newspaper above you did. Ouch.
But anyway I digress, For people who do not know how easy it is to advertise direct with facebook, you cold offer a genuine valuable service if you actually knew what you were doing and were not all about signing people up to a contract and going for as much money as possible through pushy sales tactics and very dubious contracts you might actually have been a worth while business.
Of course you may have stopped reading this now, I probably lost your interest around the point when I mentioned “could provide a valuable service” but hey, I am not writing this for you, I am writing this for google, and the hundreds of potential victims sat hidden in your phone lists. If just one of them reads this, and avoids FBG Internet then I´ll have got my moneys worth.
Oh finally one other thing, how tested are your contracts? I mean seriously who wrote them? Because if it was the guys at Law services department I would speculate there is probably something in there that probably won´t stick and I´ll bet there are a fair few no win no fee lawyers out there who might be interested in taking you to task over the many people you have done over with late cancelation fees with your dubious contracts. Lets face it you are sitting on thousands if not hundreds of thousands of potential legal claims, what lawyer would not be interested. I know a few, might just put that one out there. Might also just mention on here online to people who have been done by law services department, FBG Global, Facebook Global and New approach Marketing, get in touch here, but a comment down and stand up and be known. Lawyers? Take em on. Pay day for you.
Ouch. Imagine having to pay back all that money to the people you have threatened with lawsuits just to get an extra months advertising, worse still you would have to pay it back to lawyers too and pay court costs (I hear you quoted some people you charge ridiculous costs of €10,000? Legal fees - That is what i head from the journalist anyway – can verify it, but i certainly do believe it.)
Come on people. Get a real job, make a genuine contribution to the world the party is over.
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